Log in to your LembasMax account, go to 'My Account' → 'Profile', and edit your name, phone number, or address anytime.

Click 'Forgot Password' on the login page. You’ll receive an email with a secure link to reset your password instantly.

Yes, you can store multiple delivery addresses in your account and choose the right one during checkout.

Log in and go to 'My Orders' under 'My Account' to view your complete order history, invoices, and status updates.

Yes, you can request account deletion by emailing info@minimorsel.in. Once deleted, your order history and saved details will be permanently removed.

We use high-purity Reb A stevia in very small amounts (≈0.2%), well below international safety limits. It provides sweetness with 0% added sugar and no bitterness when paired with real cocoa.

European whey is known for consistent purity and quality controls. It’s highly bioavailable (easy to absorb) and supports healthy growth when used in child-appropriate amounts.

We use 100% natural cocoa powder for authentic Belgian Chocolate flavour. Cocoa naturally contains trace caffeine, but at our serving size it is very low and kid-appropriate.

Brahmi (Ayurvedic herb) supports focus, memory, and calm—helpful for kids balancing studies, sports, and screen time. We include child-safe amounts.

Food-grade enzymes gently help break down protein and dairy for comfort and better nutrient absorption—useful for sensitive tummies.

DHA supports brain development and learning. Ours is vegetarian (from algae), avoiding fish allergens/odour while delivering the key omega-3 kids need.

NutriMate includes a balanced blend (e.g., Calcium, Vitamin D3, Iron, B-vitamins, Vitamin A, Zinc, Iodine, etc.) at child-appropriate levels to support bones, immunity, energy, and overall growth.

Contains milk/whey (dairy). Manufactured in a facility that follows strict hygiene controls. Please check the product label for the latest allergen statement before use.

No added sugar and no maltodextrin. Sweetness comes from high-purity stevia; taste from natural cocoa.

Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.

Payment Authorized, Processing: Authorization received, your order is being packed.

COD Verification Pending: COD orders are confirmed after a quick verification call.

Shipped: Your order is dispatched and on its way to you.

Cancelled: The order has been cancelled (either by you or due to payment/stock issues).

Once you place your order, you will receive an email and/or SMS with your Order ID and details. You can also check confirmation in the 'My Orders' section of your LembasMax account.

After dispatch, you’ll receive a tracking link via email/SMS. You can also log in to 'My Orders' to see the latest shipment status with courier details.

Yes, you can cancel or modify your order before it is shipped. Please contact our support team at info@minimorsel.in or message us on our whatsapp support. Once shipped, cancellation is not possible.

Unfortunately, sold out products are not available for purchase. You can click 'Notify Me' on the product page to get an alert when it’s back in stock.

Yes, you can ship to a different address by adding the recipient’s details at checkout.

You can pay in cash at delivery. COD is available up to ₹10,000. A ₹30 fee applies for orders below ₹500.

Yes, we accept Visa, MasterCard, Maestro, and American Express. You will need your CVV, expiry date, and OTP/3D Secure password to complete payment.

Yes, UPI (Google Pay, PhonePe, Paytm, BHIM, etc.) and popular wallets are accepted at checkout.

All transactions are processed through encrypted, PCI-compliant gateways. We do not store card or UPI details.

Orders are delivered within 3–7 working days depending on your location. Metros are faster; remote areas may take longer.

Once shipped, you will receive a tracking link via email/SMS. You can also view it in 'My Orders'.

We deliver across most pincodes in India. Enter your pincode on the product page or checkout to confirm.

Delivery is free for orders above ₹500. Small delivery fees may apply for orders below this value.

You can cancel your order before it has been shipped. Once shipped, cancellations are not possible.

Yes, contact info@minimorsel.in before dispatch to modify. After dispatch, changes cannot be made.

Refunds are processed within 5–7 working days to the original payment method.

Due to the nature of our products, returns are accepted only if the item is damaged, defective, or incorrect. Please request within 7 days of delivery.

Email info@minimorsel.in with your Order ID and issue. We’ll arrange reverse pickup where applicable.

Once inspected and approved, refunds are initiated within 5–7 business days.

Enter your code in the 'Discount Code' box at checkout and click Apply. The discount will reflect instantly.

Check if the code is expired, already used, or valid only on specific products/order values.

No, only one coupon can be applied per order.